Services for Individuals:

Our Citizen Service department is always prepared to answer the needs of any individual.

The services we offer include the following:

• Credit Report Applications.
• Claims:
  • Account Updates (Balances, etc.).
  • Legal Updates.
  • Telephone Exclusions.
  • Related Party Exclusions.
• Personal Updates:
  • Change of First and/or Last Names.
  • Change of Civil Status.
  • Change of Photo.
  • Address Update.
  • Telephone Number Update.

To process your claims, please visit the Citizen Service Unit located in:

Citizen Service Unit
Avenida 27 de Febrero 406,
Plaza Mariel Elena Local 103
Bella Vista, Santo Domingo, R.D.
Telephone: 809.363.2064
Fax: 809.732.5857